JOB TITLE

Client Relationship Manager

We are looking for a high-performing Client Relationship Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.

REQUIREMENTS

• Relevant industry experience and knowledge of the company’s market;
• Successful previous experience in consistently meeting or exceeding targets in different industries, such as but not limited to Construction, Mining, Engineering, Petrochemical, Renewable Energy and Marine;
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close;
• Strong business sense and industry expertise;
• Excellent mentoring, coaching and people management skills

RESPONSIBILITIES

• Achieve growth and hit sales targets by successfully managing the sales drive;
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
•  Building and maintaining relationships with clients and key personnel within customer companies.
• Conducting business reviews to ensure clients are satisfied with their products and services.
• Alerting the Projects team to opportunities for further sales within key clients.
•  Letting customers know about other products the company offers.
• Attending meetings with clients to build relationships with existing accounts.
• Escalating and resolving areas of concern as raised by clients.
• Carrying out client satisfaction surveys and reviews.
• Updating XERO and ensuring Projects department is aware of changes within clients.
• Passing leads to projects team and following up on progress.
•  Liaising with internal departments to ensure client needs are fulfilled effective

TO APPLY, PLEASE FILL IN THE DETAILS BELOW AND WE WILL BE IN CONTACT WITH YOU.