JOB TITLE

Client Relationship Manager

We are looking for a high-performing Client Relationship Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.

REQUIREMENTS

  • Relevant industry experience and knowledge of the company’s market;
  • Successful previous experience in consistently meeting or exceeding targets in different industries, such as but not limited to Construction, Mining, Engineering, Petrochemical, Renewable Energy and Marine;
  • Committed to continuous education through workshops, seminars and conferences
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
  • Proven ability to drive the sales process from plan to close;
  • Strong business sense and industry expertise;
  • Excellent mentoring, coaching and people management skills

RESPONSIBILITIES

  • Achieve growth and hit sales targets by successfully managing the sales drive;
  • Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
  • Present sales, revenue and expenses reports and realistic forecasts to the management team
  • Identify emerging markets and market shifts while being fully aware of new products and competition status
  •  Building and maintaining relationships with clients and key personnel within customer companies.
  • Conducting business reviews to ensure clients are satisfied with their products and services.
  • Alerting the Projects team to opportunities for further sales within key clients.
  •  Letting customers know about other products the company offers.
  • Attending meetings with clients to build relationships with existing accounts.
  • Escalating and resolving areas of concern as raised by clients.
  • Carrying out client satisfaction surveys and reviews.
  • Updating XERO and ensuring Projects department is aware of changes within clients.
  • Passing leads to projects team and following up on progress.
  •  Liaising with internal departments to ensure client needs are fulfilled effective

TO APPLY, PLEASE FILL IN THE DETAILS BELOW AND WE WILL BE IN CONTACT WITH YOU.

Full Name

Contact Number

Email Address

Experience

Qualifications

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